Terms of Service

Welcome to MoldMinds. These Terms of Service ("Terms") govern your access to and use of our website moldminds.com, our consulting services, tools, calculators, and any related communications including SMS/text messaging (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

MoldMinds provides injection molding consulting services, educational resources, and digital tools to help manufacturers optimize their processes. Our services include:

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.

Some features of our Service may require you to provide contact information or create an account. When you provide information to us, you agree to:

• Provide Accurate Information: All information you provide must be truthful, accurate, and complete.
• Maintain Your Information: Keep your contact information current and up-to-date.
• Protect Your Credentials: If you create account credentials, you are responsible for maintaining their confidentiality.
• Accept Responsibility: You are responsible for all activities that occur under your account or with your contact information.

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

Our Content

All content on our website and in our services, including but not limited to text, graphics, logos, images, calculators, tools, software, and other materials ("MoldMinds Content"), is owned by or licensed to MoldMinds and is protected by copyright, trademark, and other intellectual property laws.

• You may access and use MoldMinds Content for your personal, non-commercial use only.
• You may not copy, modify, distribute, sell, or lease any part of our Service or MoldMinds Content without our express written permission.
• You may not reverse engineer or attempt to extract the source code of our tools or software.

Your Content

When you submit content to us (such as project files, specifications, or communications), you retain ownership of your content. However, by submitting content, you grant MoldMinds a non-exclusive, worldwide, royalty-free license to use, process, and analyze that content solely for the purpose of providing our services to you.

Trademarks

MoldMinds, MolderMath ProCalc, MoldMetrics, and our logo are trademarks of MoldMinds. You may not use our trademarks without our prior written consent.

When using our Service, you agree not to:

• Violate any applicable laws, regulations, or third-party rights.
• Use the Service for any unlawful or fraudulent purpose.
• Interfere with or disrupt the Service or servers/networks connected to the Service.
• Attempt to gain unauthorized access to any part of the Service.
• Use any automated means (bots, scrapers, etc.) to access the Service without our permission.
• Transmit any viruses, malware, or other harmful code.
• Harass, abuse, or harm MoldMinds or its representatives.
• Impersonate any person or entity or misrepresent your affiliation.
• Use the Service to compete with MoldMinds or for any commercial purpose not authorized by us.

Violation of these terms may result in immediate termination of your access to our Service.

For paid consulting services:

• Quotes: We will provide a written quote or proposal before beginning any paid work. Quotes are valid for 30 days unless otherwise specified.
• Payment: Payment terms will be specified in your quote or service agreement. Unless otherwise agreed, payment is due within 30 days of invoice date.
• Late Payments: Overdue invoices may be subject to late fees and/or suspension of services.
• Refunds: Refund policies will be specified in your service agreement. Generally, fees for completed work are non-refundable.
• Taxes: You are responsible for any applicable taxes related to your use of our services.

Free tools and resources on our website are provided at no cost, though we reserve the right to introduce paid features in the future.

To the fullest extent permitted by law, MoldMinds disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the Service will be uninterrupted, error-free, or secure.
• Warranties regarding the accuracy, reliability, or completeness of any content or information.
• Warranties that defects will be corrected or that the Service is free of viruses or harmful components.

Professional Advice Disclaimer

Our content, tools, and recommendations are provided for informational and educational purposes only. They do not constitute professional engineering, legal, or financial advice. You should always consult with qualified professionals before making decisions based on information from our Service. MoldMinds is not responsible for any decisions you make based on our content.

Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party sites.

To the maximum extent permitted by applicable law:

• No Consequential Damages: MoldMinds shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.
• Cap on Liability: MoldMinds' total liability for any claims arising from or related to the Service shall not exceed the amount you paid to MoldMinds (if any) in the twelve (12) months preceding the claim, or $100, whichever is greater.
• Basis of the Bargain: These limitations apply regardless of the legal theory (contract, tort, or otherwise) and even if MoldMinds has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

You agree to defend, indemnify, and hold harmless MoldMinds, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any rights of another party.
• Any content you submit to us.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall be resolved as follows:

• Informal Resolution: We encourage you to contact us first to attempt to resolve any dispute informally.
• Jurisdiction: If informal resolution is unsuccessful, any legal action shall be brought exclusively in the state or federal courts located in North Carolina, and you consent to the personal jurisdiction of such courts.

Waiver of Class Actions

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. When we make changes:

• We will post the updated Terms on this page with a new "Last Updated" date.
• For material changes, we may provide additional notice (such as email notification or a prominent notice on our website).
• Your continued use of the Service after the changes become effective constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically to stay informed about our terms and conditions.

Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and MoldMinds regarding the Service.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Force Majeure

MoldMinds shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.